1. What is "Legal consultation via email"?

According to the legal definition in Article 28 of the Law on Lawyers 2006 (amended and supplemented in 2012):

"a. Legal consultation is the process by which a Lawyer guides, provides opinions, and assists clients in drafting documents related to the exercise of their rights and obligations. Lawyers provide legal consultation across all areas of law.

b. When conducting legal consultation, Lawyers must help clients comply with the law to protect their legal rights and interests."

Thus, Legal consultation via email can be understood as providing guidance and opinions to help clients protect their legal rights and interests through written consultation via electronic mail at the client's request. Clients do not need to meet Lawyers in person but can still clearly understand their issues and the necessary procedures according to legal regulations.

2. Who needs Legal consultation via email?

• Clients seeking consultation who reside or work far from the Law firm.
• Clients who require consultation but lack the time to visit the firm directly.
• Consultation topics that may pose challenges for direct communication.
• Clients need legal consultation from Lawyers but face difficulties in mobility.

3. What are the benefits of Legal consultation via emal?

• Support from experts: Clients receive consultation and support from Lawyers and Legal specialists with extensive expertise, typically ranging from 10 to 15 years of experience. They will carefully evaluate, advise, and review information while providing continuous support through email to update case information, ensuring that consultation is prompt and effective according to legal regulations.
• Retention of consultation documents: Clients will receive written consultation for easy reference and explanation to family members or friends without incurring additional time or costs to contact the Lawyer again.
• Diverse consultation scope: The Legal consultation via email covers various legal fields such as Land, Criminal, Civil, Inheritance, Wills, Labor, Insurance, Business, Mariage and Family... This ensures comprehensive support for a wide range of issues.
• Risk awareness: Lawyers will inform clients about potential legal risks that may arise, helping individuals, organizations, and businesses prevent these risks in both personal life and business operations.
• Time and cost savings: The Legal consultation via email allows clients to save on time and costs while ensuring quick and accurate resolutions that maximize their benefits.

4. What issues should utilize the service of Legal consultation via email?

a. Business consultation

• Company establishment: Guidance on the necessary processes and procedures for forming a new business
• Changes in registration content: Consultation on the procedures for changing the content of the Enterprise registration certificate.

b. Investment issues

• Investment consultation for foreign investors: Consultation on regulations and investment procedures in Vietnam to help investors better understand the legal environment.

c. Dispute resolution

• Guidance and strategies for resolving legal disputes, including commercial and civil disputes.

d. Personal consultation

• Legal support for individuals: Assisting individuals in understanding their rights and obligations regarding issues such as inheritance, divorce, or property issues.

e. Legal regulations consultation

• Consultation on new legal regulations, changes in laws, or guidance on exercising rights and obligations under the law.

Legal consultation via email offers numerous benefits as outlined above. However, for more complex issues such as significant disputes or important financial transactions, direct communication with a Lawyer is essential. Face-to-face interactions not only allow clients to convey their concerns more clearly but also enable Lawyers to grasp the situation in detail; direct engagement facilitates deeper discussions on legal aspects.

5. What should be considered when choosing a Law firm for legal consultation via email?

When selecting a firm for Legal consultation via email, it is essential to consider several important criteria to ensure that clients receive quality service tailored to their needs as follows:

a. Reputation and experience

• Reputation assessment: It is advisable to research the reliability of the Law firm through client reviews as well as information available on online platforms or trusted relationships of clients.
• Lawyer experience: Review the profiles and experience of the Law firm’s Lawyers since their expertise will significantly impact the quality of consultation.

b. Scope of services

• Areas of consultation: Ensure that the firm is experienced and expertise in the legal field required by the clients.
• Ongoing services: If continuous consultation is needed, choose a firm that offers regular support packages at reasonable costs.

c. Response time

• Response time commitment: Select a firm that guarantees quick response times—typically within 24 hours after receiving a reque

d. Service costs

• Clarity on costs: Request a detailed quote before using the services to avoid any unclear additional fees. Compare the fees among different firms in the same segment to choose one that fits the client's budget.

e. Work process

• Request handling process: Ensure that the firm has a clear process for receiving and processing consultation requests from clients.
• Result delivery methods: Consider how results will be delivered (via email or postal service) to suit client needs.

f. Information security

• Commitment to confidentiality: Ensure that the firm has clear policies regarding customer information security to protect clients' interests.

6. How are costs for Legal consultation via email determined?

Currently, Law firms often exhibit significant differences in how they calculate fees for Legal consultation via email. Each firm may apply its own methods and criteria to facilitate clients payments. 

However, typically, Law firms will base their fees on whether the case is complex or normal. After receiving a request, Lawyers will assess documents and questions submitted by clients. Based on this evaluation, they will inform clients of specific consulting fees which may increase or decrease from initial estimates.

7. Phong & Partners Law firm specializes in providing Legal consultation via email

In today's modern life development process, individuals and organizations do not only seek legal services not only when disputes arise; but also protect their rights. Identifying and anticipating potential legal risks in the future is essential to prevent disputes from occurring and to minimize damages. Therefore, hiring a Lawyer to address legal issues has become an increasingly important need that is receiving more attention.

Phong & Partners Law firm specializes in providing comprehensive Legal consultation via email – a convenient and efficient communication method. Our team of experienced Lawyers is committed to delivering accurate and timely responses that help clients save time and costs while gaining a clearer understanding of their legal issues. With our Legal consultation via email, clients can flexibly send inquiries and receive professional consultation anytime, anywhere.

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PHONG & PARTNERS LAW FIRM

PHONG & PARTNERS LAWYER IN HO CHI MINH CITY

Address: Floor 9, K&M Building, 33 Ung Van Khiem, 25 Ward, Binh Thanh district, Ho Chi Minh City.

Tel: 0905.503.678

Email: phongpartners.hcmc@gmail.com

PHONG & PARTNERS LAWYER IN QUANG NAM

Address: 63 Hoang Dieu, Vinh Dien Ward, Dien Ban Town, Quang Nam Province
Tel: 0905.794.678

PHONG & PARTNERS LAWYER IN DA NANG

1. Phong & Partners in Hai Chau - Thanh Khe

Address: 6th Floor, Thanh Loi Building, 249 Nguyen Van Linh, Thanh Khe District, Da Nang.

Tel: 02363.822.678 – 0905.102.425

2. Phong & Partners in Son Tra

Address: 01 Dong Giang, Son Tra District, Da Nang.

Tel: 0905.205.624

3. Phong & Partners in Lien Chieu

Address: 223 Nguyen Sinh Sac, Lien Chieu District, Da Nang.

Tel: 0901.955.099

4. Phong & Partners in Ngu Hanh Son

Address: 03 Chu Cam Phong, Ngu Hanh Son District, Da Nang.

Tel: 0905.579.269

5. Phong & Partners in Cam Le - Hoa Vang

Address: 346 Cach Mang Thang Tam, Cam Le District, Da Nang.

Tel: 0901.955.099

PHONG & PARTNERS LAWYER IN TAY NGUYEN

Address: 05 Nguyen Truong To, Dien Hong ward, Pleiku City, Gia Lai

Tel: 0901.955.099

Email:       phongpartnerslaw@gmail.com

Website:    https://phong-partners.com

Fanpage:   https://www.facebook.com/phongpartnerslaw

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